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MARKETPLACE POLICYMandatory for All Sellers

Product Listing & Seller Rules

Official governance for all digital utilities, software archives, automated scripts, and configuration assets published on ProGuild HQ.

Platform:ProGuild HQ
Official Handle:@ProGuildHQ
Enforcement:Platform-Wide

Core Product Listing Rules

Strict Compliance

1. Zero External Contact Info

RULE 01

Providing external channels, personal developer contacts, or off-platform handles in product titles, descriptions, or files is strictly prohibited. You MUST only reference official support: @ProGuildHQ.

Zero tolerance: Attempting off-platform customer diversion results in instant ban.

2. Accurate Description & Legitimate Proof

RULE 02

Product warranty, operational conditions, and system requirements must be clearly stated. Uploading fake screenshots, edited mockups, or non-working proof videos is strictly forbidden.

All advertised features must be 100% functional for buyers.

3. 30-Minute Customer Refund Guarantee

RULE 03

If a customer submits proof within 30 minutes of purchase demonstrating that the product does not work or is defective, the transaction moves into Refund Review and is refunded upon verification.

Buyer escrow holds funds for 30 minutes to protect verified purchases.

4. Copyright & Original Content

RULE 04

Multiple sellers may sell similar utilities, but directly copy-pasting or stealing another seller's exact description, setup documentation, or preview media is strictly banned.

Write your own genuine documentation and quickstart instructions.

5. Automated Balance & Nightly Payouts

RULE 05

Earnings from every completed sale are credited automatically to your seller balance in real-time. Withdrawal requests can be submitted and are processed every night.

Automated accounting ledger with zero manual ticket delays.

6. Security & Zero Malware Prohibition

RULE 06

Injecting viruses, backdoors, infostealers, cryptominers, or unauthorized malicious code into digital assets is strictly prohibited. Violators face permanent account termination and forfeiture.

Automated security quarantine inspection on all delivery archives.
Policy Enforcement & Penalties (শাস্তি ও নিয়ন্ত্রণ):

Any fraud, deceptive practices, or malicious code leads to immediate permanent merchant ban, revocation of badges, and asset forfeiture.

ZERO TOLERANCE

Platform Charges & Economics

Transparent Rates
Standard MerchantDefault Tier
20%Platform Fee

Applies to standard product sales, maintaining global CDN delivery, automated security inspections, 24/7 buyer escrow, and daily payout infrastructure.

Automated real-time sales crediting
Nightly automated withdrawal requests
Verified Mentor Partner6% VIP Fee
6%Mentor Fee

Exclusive reduced fee tier for community mentors and accredited creators providing premium guides, active assistance, and certified toolsets.

Lowest 6% platform commission fee
Priority marketplace placement & VIP Mentor Badge

Buyer Protection & Refund Policy

Automated Escrow

30-Minute Trial Check

Test the tool upon purchase. Submitting valid defect proof within 30 minutes enters refund review.

Clean Binary Guarantee

Every digital archive is quarantined, checksummed, and inspected before catalog publication.

Direct Admin Dispute

Open a dispute ticket directly. Staff audits the binary and issue logs for fair dispute settlement.

Ready to publish on ProGuild Marketplace?

Adhere to the policy and publish your software assets to verified purchasers.

Apply as SellerMarketplace
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